Class 6 Division 6.2 Dangerous Goods Interactive Compliance Training - CD

Frequently Asked Questions

1.  I took the training and did not receive a training record. What can I do?
2.  I took the test but did not do as well as I had hoped. Can I write the test again?
3.  I have one of your CDs. How many people may I train with it?
4.  Does this CD allow a student to take the course in more than one sitting?
5.  Does your CD offer any printouts?
6.  I have completed the training and taken the final test. What is a passing grade?
7.  No matter how hard I try, I simply can not understand parts of this training. What should I do?
8.  Can I get help with this training or answers to regulatory questions via email?
9.  Why are these regulations constantly changing?

Answers to Above Questions

1. I took the training and did not receive a training record. What can I do?

As a first step, check that your printer is actively hooked up to the computer on which you took the training. Open a document and select "Print" from the pull-down menu under "File". If the print job does not occur, go to your "Start" menu and "Settings". Right mouse click on the printer you want to use and ensure that it is "Set as Default". Try sending another print job. If nothing happens, you’ll have to involve an IT person. If the print test is successful, load the CD and it will auto-start. Log into your user name. On the main menu, highlight the exam score you wish to have printed then click the "Print Certificate" button.

2. I took the test but did not do as well as I had hoped. Can I write the test again?

You may write the final test as often as you wish. To help with your review, final test results indicate from which chapter each question is taken. This training CD allows an "open book" final exam. You may exit the testing at any time and the program will take you to the chapter from which the current question is taken. Once you've done your review, simply select the "return to exam" icon and continue with the final.

3. I have one of your CDs. How many people may I train with it?

You may train up to 6 people per activation code, if you wish to complete your training on your home computer ensure that you enter in your name the same as your work computer. Be aware that if you start training on another computer you will need to start the training again from the beginning.

4. Does this CD allow a student to take the course in more than one sitting?

Yes. If you run the program on the same computer the program will remember which chapters you have completed as well as which tests you have completed.

5. Does your CD offer any printouts?

Yes. There are several prompts throughout the training that allow for printed references. You can print out these documents using Adobe acrobat. You can install Adobe Acrobat reader from the following website; http://www.adobe.com/products/acrobat/readstep2.html

6. I have completed the training and taken the final test. What is a passing grade?

The regulations are non-specific in this area as they simply state a person must be trained and tested. No pass/fail marked is indicated. It is up to your employer to determine the pass/fail mark.

7. No matter how hard I try, I simply can not understand parts of this training. What should I do?

You're not alone. Dealing with regulations can often be a struggle. If you're still stuck after your review, don’t hesitate to call one of our regulations experts. We will do our best to answer any questions you may have. North America 800-814-7484 Elsewhere 1-780-486-0211

8. Can I get help with this training or answers to regulatory questions via email?

Yes. On the Main Menu page there's an "Ask the expert" icon. Clicking there opens an email directly to Saf-T-Pak. We try our best to respond to your questions within 24 hours.
Alternativly, you can click here to contact our experts.

9. Why are these regulations constantly changing?

There are several levels of authorities involved stretching all the way to the United Nations Committee of Experts. And every country has its own set of Dangerous Goods Regulations. The regulations are dynamic and are changed in response to the demands of shippers, couriers, airlines, and many levels of individual governments. The changes are aimed at harmonization and making the shipment of Dangerous Goods as safe as possible for all those involved.